Customer Q&A

Q：What are the advantages of your brand and team?
A：We have served numerous dealers, real estate developers, design firms and end customers, with more than 2,000 successful cases. We have over 13 years of experience in tile supporting services.

Q：Does our brand ILILI accept customized product orders from customers?
A:In addition to our standard products, we also offer customization according to customers' requirements, with a MOQ of 2,000 square meters or more.（≈ 21,527.82 square feet）

Q:Can the ILILI brand undertake customized orders and supply for large-scale real estate projects?
A：Our factory has an annual production capacity of 120 million square meters. We can customize all sizes and styles for customers. We have established cooperation with major real estate developers, with a cumulative contract value exceeding 2 billion RMB.

Q：Does the ILILI brand have a dedicated logistics and service team?
A：Our brand has its own logistics company and a professional international freight service team, with dedicated staff tracking shipment status in a timely manner.